11/4/2023 0 Comments Fargo nd road report now![]() ![]() The employee was literally screaming at my wife from behind the counter and across the place of business. This was the absolute worst customer service that I have experienced in many years. What a horrible, non existent level of standards or accountability. Don’t waste your time and more importantly your money! Completely disappointed that anyone would conduct themselves in a manner that I was met with, worse to know there wasn’t but 10 people or less in this place the entire time we were there. The worst part though, and the reason I’m now making sure anyone who cares to know the truth before you make your choices of entertainment, is the owner who decided to call me back at 8:15pm and starts his call with “yeah, who’s this?” Which continued on with his trash talk and made crystal clear the low life unprofessional he is and the way he chooses to treat customers of his establishment, which made perfectly clear why his place of business operates the way it does. The excuses from the staff, among many were that it was too hot, so the best thing was to be miserable and have attitude with everyone spending money there to make sure they are leaving you with a memorable experience. ![]() My wife and I along with all our children took a trip to Fargo to visit family and we chose Thunder Road (the family fun center) for one of our outings and was the worst experience, matched with awful customer service but not short on incredibly over priced entertainment.
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